In times of minor water leaks and other unpredictable events due to a variety of internal or external forces – our trained field personnel are ready to respond within an hour to 24 hours depending on the degree of the situation/emergency. During office hours (8am to 5pm / Mon. thru Fri.) call us and we’ll respond immediately to your minor emergency – or use our email “Email – Submit Question / Comment– Form” on the right hand toolbar.

For major emergencies be sure to contact the agencies listed on our “Emergency Contacts” page.

Email – Report A Problem

Prior to connecting to the link below, please be ready to answer the following information:

  • Describe the situation/problem
  • Where, specifically, is it located
  • When did you first notice it

Also give us your contact information, during the day.

*** Please note that e-mails are answered within our normal business hours.

***Emergencies outside our normal business hours can be reported to our 24/7 Customer Service Line 281-376-8802